THE INNOVATIVE PROCESS

Initial contact

You have made the decision to upgrade your bathrooms and have come across our brand either through Google, social media or word of mouth. We will have an initial chat over the phone to get an idea of where you are at and what you want to achieve. 

We will arrange a time that suits you to meet in person and have a look at your current bathroom. 


On-site visit

We will meet with you on-site and discuss what you want to achieve with your new bathroom and we will work with you to create a space that meets your needs. If you are struggling with bathroom design and layout ideas, we will talk you through different options. We will measure your current bathroom accurately so we can draw up a plan and quote your bathroom. 


Design and fixtures

We offer a design service that will allow you to sit down with our colour consultant and together create a stylish, functional bathroom that will work in your home. The colour consultant will come to you with mood boards, colour samples and fixtures, showing you how different combinations can create a unique space. 


Accept quote

After our on-site visit with you, we will draw up a plan for your bathroom and quote the job from start to finish, including all of your fixtures you have chosen. We will send this quote via email and follow up with a phone call to discuss your thoughts. 


Deposit paid

To secure your booking with us and to start the process of your bathroom renovation, we require a deposit. This allows us to book in the tradesmen and order the products needed to complete your bathroom.


Project dates booked

We will work with you and with our tradesmen to book in dates for your bathroom renovation to start.


Fixture confirmation and ordering

If you haven't confirmed your fixtures yet, we will work with you to decide on what you would like in your new bathroom and get these products ordered, because your bathroom reno is about to start!


Renovation starts

As arranged and agreed to prior, your bathroom renovation will start on the scheduled date. Our team will begin with the demolition of the current space. Then the building, plumbing and electrical work can begin.


Mid project meeting

Your project manager will arrange to meet with you mid-project, to walk you through what's happened so far and what is still to be done. Remember- you can always call your project manager any time during the process if you have any questions.


Three site visits per week

Rest assured your bathroom renovation project will be managed very closely by your project manager with three sites visits per week, and more frequently if needed. This allows our project manager to stay one step ahead of what's happening in your home and can keep you regularly up to date. 


Project completion

Your new bathroom is complete! And one step away from you enjoying your new luxurious bathroom. Your project manager will go through every part of your bathroom to ensure the quality of work is up to our high standard. 


Site clean

We will do a final site clean of your bathroom as well as surrounding areas as we like to leave your home in the same condition as when we first started. 


Final walkthrough and handover

Handover day! This is the day you have been waiting for, where we complete a final walkthrough with you to discuss the work completed and explain how to use your new innovative bathroom products. We also explain how to maintain and care for your new bathroom fixtures to ensure they stay looking as good as they do now. Then we leave you to enjoy your newly renovated bathroom!

 

0800 427 943

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